Put these incompetent idiots on blast. Here’s my email just sent to them:
To whom it may concern -
Boy you guys have once again shown your incompetence in handling such a matter. I was one that was able to purchase more than my allotment (which at the end of the day is your problem, not mine)....however, they were never going for sale on the black market. They were all spoken for and all Canes fans of course. I have issues with your handling of this:
1). I don’t know which seats you left with me and which ones you took away. I better have my $150 tix, qty of 6 in P39.
2). Now that you have decided this route, tier 3 people will get better selections than tier 2 people in some scenarios. It’s my understanding a lot of the lower bowl seats between the 10 yard lines were gobbled up only to see entire rows on stubhub.
3). Now that you’re re-releasing, everyone already having fulfilled their allotment has no option to buy these better seats that we wanted in the first place. Instead, the tier 3 people will get them.
Certainly not a way to treat the bigger donors and people who gave money to move up in the selection process.
4). Because you’ve essentially decided to disregard the tier process, I’d expect you to do the right thing and also refund all of our $50 or more student impact donations.
However, its only February. You still have a chance to make this right. If the University of Miami actually cared instead of putting lipstick on a pig as your latest move suggests, rescind the entire process, refund everything, put actual parameters in place to avoid these constant ***** ups and loopholes, and DO IT RIGHT FOR ONCE!
But I won’t hold my breath. It’s par for the course with this ticket office.
Sincerely,
A diehard Cane and disgruntled fan when it comes to dealing with ticket office operations.