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ATTENTION: Season ticket holders - important info. RE: PARKING

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Cmuri said:
Yup never got it. Thanks. Will have to call tomorrow
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I did not get one either. We did get an email back in June from our “Client Experience Specialist“. I saved that email and sent him an email asking about this late last night. Let’s see if I hear anything by tomorrow. I know it is the weekend and those are probably low paying jobs but hopefully I have one of the ones that realizes when you perform above and beyond and ticket holders like me send emails of thanks and compliments to your boss (Director of Ticket Sales) that sometimes helps you climb the ladder.
Holding out hopes that the Director of Ticket Sales has this rolling better than before.
 
Good news is our “Client Experience Specialist“ responded promptly at 8 am today. We do have a time slot of 1 pm which is most likely too late.
My issue is why didn’t we get an email. I checked spam and my trash to see if I deleted it too quickly without reading and nothing. We received the receipt when we ordered and his email welcoming us so clearly they have our email.
 
Caneau said:
Good news is our “Client Experience Specialist“ responded promptly at 8 am today. We do have a time slot of 1 pm which is most likely too late.
My issue is why didn’t we get an email. I checked spam and my trash to see if I deleted it too quickly without reading and nothing. We received the receipt when we ordered and his email welcoming us so clearly they have our email.
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You don't think we have a chance at 1pm?
 
Tad Footeball said:
I just checked the market futures and Green Lot passes are set to open at $26k a piece for the FSU game on the secondary market.

Kicking myself for giving up my extra passes a few years back.

I did see the school was selling single game lowers on the visitor sideline for FSU at like $310 each before fees and nonsense. They all actually sold out too. I'll never understand why people that buy single game tix at that pricepoint don't just get season tix instead and sell or gift the games they can't make.
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Exactly. I won't make it down for the Bethune game but will give my tickets to the enlisted folks in my son's former detachment.
 
Caneau said:
I did not get one either. We did get an email back in June from our “Client Experience Specialist“. I saved that email and sent him an email asking about this late last night. Let’s see if I hear anything by tomorrow. I know it is the weekend and those are probably low paying jobs but hopefully I have one of the ones that realizes when you perform above and beyond and ticket holders like me send emails of thanks and compliments to your boss (Director of Ticket Sales) that sometimes helps you climb the ladder.
Holding out hopes that the Director of Ticket Sales has this rolling better than before.
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Yes, I've talked to my Client Experience Specialist every so often. Former walk-on. Also, met him at the Miami/Notre Dame baseball series. I got an email on Friday with my time slot. I immediately called the ticket office to understand the process. Once you go into My Account go to "Exchange."
 
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Pentagon Cane said:
Yes, I've talked to my Client Experience Specialist every so often. Former walk-on. Also, met him at the Miami/Notre Dame baseball series. I got an email on Friday with my time slot. I immediately called the ticket office to understand the process. Once you go into My Account go to "Exchange."
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I guess Exchange will pop up when it's your time slot? I'm in my account right now and I don't see exchange.
 
I was online and my account didn't show anything available besides YELLOW. I got 2 yellow passes when I bought my season tickets the Monday after Mario was hired. Didn't have them last season so my old ORANGE lot wasn't available. Finally called at 9:00 am and took about 7 minutes to get a rep online and was able to upgrade ONE pass to orange ... the other had to remain yellow. CALL the 800 462 2637 number rather than wait. Doubt there are many ORANGE passes available.
 
Pentagon Cane said:
Yes, I've talked to my Client Experience Specialist every so often. Former walk-on. Also, met him at the Miami/Notre Dame baseball series. I got an email on Friday with my time slot. I immediately called the ticket office to understand the process. Once you go into My Account go to "Exchange."
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Thank you for the explanation. I believe we have the same person. He again replied to my question about why we did not get an email about this saying he would look into it which I appreciate and will pass on to the Head of Ticket Sales. It is just as important to let them know when someone is doing a good job as when they "mess" up is my motto.
 
Rickd said:
I was online and my account didn't show anything available besides YELLOW. I got 2 yellow passes when I bought my season tickets the Monday after Mario was hired. Didn't have them last season so my old ORANGE lot wasn't available. Finally called at 9:00 am and took about 7 minutes to get a rep online and was able to upgrade ONE pass to orange ... the other had to remain yellow. CALL the 800 462 2637 number rather than wait. Doubt there are many ORANGE passes available.
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Please don't let me get stuck with yellow.
 
Becanes said:
You don't think we have a chance at 1pm?
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It sounds like it is a limited amount and also not sure how much they are following the time slots with people calling in. I am on hold right now trying to do it early and also on the live chat.
 
Make the phone call if you can. I held for about 20 minutes but was able to make the exchange for an additional $50 from the yellow pass. I thought it was going to be a lot more. Got the email confirmation already and it is reflected with the cost difference in our account.
 
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Caneau said:
Make the phone call if you can. I held for about 20 minutes but was able to make the exchange for an additional $50 from the yellow pass. I thought it was going to be a lot more. Got the email confirmation already and it is reflected with the cost difference in our account.
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I called and they wouldn't let me do anything yet. Said I had to wait until my 1pm time slot. The rep did say there were plenty of blue and maroon left. He texted me his number so I can get back with him at 1pm.
 
Becanes said:
I called and they wouldn't let me do anything yet. Said I had to wait until my 1pm time slot. The rep did say there were plenty of blue and maroon left. He texted me his number so I can get back with him at 1pm.
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Good news on the ones left!
 
Becanes said:
I don't have a parking pass. So I guess we don't know what to expect for tomorrow.
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