I think people are discounting the wake up call that segment was for a lot of the more casual fans that care but don't live on places like this. My parents have had tickets for 35-40 years. Not Golden Canes by a far stretch, but have good seats and give a decent amount. They have kept tickets through Shannon, Golden, etc., and continued to travel to road games throughout.
My mom called me yesterday about that segment and pretty much said if the school doesn't care, why should they get my money for a Hurricane Club donation, when I can go on stubhub, get tickets to any game I want for below face, not have to buy tickets to see Central Conn, and save a lot of money in the process. And I said you are absolutely correct. I think that segment really put it out there for those sorts of fans. My parents listen to my complaining, they know the team is poorly coached, but when you hear it like that, sometimes it resonates a bit more.