You are delusional, and an excuse monger. I suspect you do work for the institution, because no one who doesn’t could possibly believe the tripe you’re selling. Or maybe you’re just a troll. Well done, I guess, if so.
As for your obnoxious point, it’s poorly put together. The issue isn’t whether the U should ‘seek advice’ from fans, let alone from fans whose lives you so obviously disdain. You sound like a pitiable person for phrasing things that way, but your failure is more logical than behavioral. The U doesn’t need ‘advice.’ It needs competent employees who understand how to do their jobs, or know how and where to find advice if they need it. Unfortunately, it hasn’t had them. As a result, it has failed In respect of this program.
William F. Buckley observed that it was better to be governed by the first 2000 names in the Boston phone book than by the faculty of Harvard University. He was right, and he understood that there were fast food employees in that book. You’d do well to think about that. Maybe there are better folks for the U to seek advice from than its fans, but until it finds them, it should really be open to all ideas, as its own choices have been proven failures.