Lighten up. Obviously, no one should hand their money over to some individual, ever. I'm going to disagree with you about active management, especially now in the late stage growth cycle. We're wrapping up the longest bull run in history, I hope your clients seek out some index investing or it'll get ugly in the near future.
What do you mean by "exchange funds offer less concentration risk than mutual funds"? Most ETFs are passively managed, you realize that, right? Passive investing is the way to go unless you're a qualified purchaser with $5M and have access to alternatives that most of us aren't. But you're the self-proclaimed guru managing $5B in SMAs, so I trust you already know that.