Yeah, the guys at Craft Brew Cartel are very friendly, but they very rarely have decent supply. Good to talk to about beers and homebrew, but little inventory.
In my experience, Urban Brewers usually have more supplies available and they work with you when they don't. Recently wanted to teach my younger brother-in-law how to brew, but my burner was shot and I needed a new one. I ordered one from Urban Brewers, but the order was delayed. But those guys handed me their spare burner to take home and told me to just bring it by when I was done. Good, solid dudes over there.