forums

Dear UM Ticket Office...

No_Fly_Zone said:
You are absolutely incompetent.

You created a virtual queue system for national championship ticket distribution, but failed to mention there would be any virtual queue.

The virtual queue system (other than a white stick figure slowly walking along some green bar, absent discernible measurement) also failed to provide any indication of a fan's place in line, how many people were ahead of them in queue, or ticket availability.

This system also seems to have ignored priority points entirely, which has historically been the way UM handles ticket allotments.

You also gave 2026 season ticket renewals priority over 2025 season ticket holders (making it possible for IU fans to buy priority access over actual UM season ticket holders who stood by the program this year).

Absolutely incompetent. And I say this as someone who has two tickets to the game.
Click to expand...
Case study in mismanagement.
 
Advertisement
Mikep said:
I blame myself for not doing it back in december. I blame the school for botching today giving indy fans the slightest chance of getting tickets.
Click to expand...
I eventually had to come to terms with myself and kicked myself not doing it in December. That was the only fair way to have beaten the system. Though, I was excited to log today thinking it was logging into my account and being able to pick two tickets. It ruin my day but gotta accept it and move on.
 
It sucks, but I haven't heard of anyone who requested in December that didn't get a ticket. The sole exception being the A&M game.
It's an impossible task to distribute only 20k when I'm assuming our season tix base is greater than that plus you gotta add on players' families, former players, faculty, dignitaries, boosters, etc.
 
I genuinely feel sorry for real fans being priced out.

With that said, everyone on December 7th had a chance to put in for every postseason game. Even my friend who doesn’t have season tickets put in for each and he got FOUR for the natty. That goes to show everyone had a fair shot on December 7th. This is the hottest ticket in South Florida history and that was my prediction on how this would be if I didn’t put in for tickets ahead of time.
 
I didn't get the email. Or the preCFP email to commit in advance. They told me that I was unsubscribed from promotional emails due to a system glitch. 😒
I didn't even have a chance. I haven't been a season ticket holder as long as others but I used to drive to the OB ever since I had my license.
System glitch


A f**king system glitch.
 
There is plenty the ticket office does wrong, but everyone on this board had an equal and fair opportunity if you paid attention. So enough with the woe-is-me *****ing.

They allowed every season ticketholder, and I believe HC members, to request tickets in advance on 12/7, and not be charged unless we made the games, including the CFP final. This was a free option for anyone who received the e-mail, or just paid attention a little bit. Every person I know who made requests through that process got all the seats they asked for, ex-TAMU, for which we only got like 3,000 tickets (and you all were *****ing then, too).

Those who "didn't get the e-mail" fall into one of three categories:

- People who unsubscribed from the HC e-mail blasts because they don't care about the other 14 sports they spam us over.
- People who just flat-out missed the e-mail because they spend too much time on OnlyFans.
- People who aren't season ticket holders or HC members at all.

Sucks, but pay attention, the initial allocation opportunity was discussed all over these boards, and it was on the **** UM website, too. If your gripe is that you don't have season tickets, or aren't donating anything at all to the HC, and don't want to, well, too ******* bad. I am not sure if you noticed, but these kids are getting paid millions of dollars now. Suck it up and fork it over. "We need the dues."
 
I had one tab where I was logged in and in queue well before 12pm. After 10 minutes I opened a private browsing tab that wasn't logged into my account to see what would happen. The private browsing tab had a different queue ID and progressed to 11 bars before getting notified it was sold out compared to the 4 bars I got from my account tab. Whole design was utter bull****.
 
Advertisement
BODESLAM said:
THEY FORGET BACK IN THE DAY….POTENTIAL CORPORATE SPONSOR NEEDED TO SEE PEOPLE IN SEATS BEFORE THEY WOULD WRITE THOSE FAT CK$ TO THE U….THAT WAS BECAUSE OUR BELOVED PROGRAM WAS IN THE TANK, SO THE TICKET OFFICE STARTED HANDING OUT A FREE GAME TICKET IF YOU BOUGHT A F’n WHOPPER @BURGER KING…LITERALLY BEGGING PEOPLE TO GO TO THE GAMES…

2026, FLIP IT 180*…THEY DON’T NEED TO SHOW LOYALTY TO THE SEASON TICKET HOLDERS TO SELL TICKETS FOR THE “BIG GAME”….SO DESPITE FAN LOYALTY, WE GET BUMPED TO THE BACK OF THE LINE…BUT SADLY THE NUTT CUT WILL COME FULL CIRCLE WHEN / IF SEASON TICKET HOLDERS DON’T RENEW AND HURRICANE CLUB DONATION$ FINDS ITSELF IN THE TANK AGAIN…IT’S SIMPLY SUPPLY AND DEMAND…
Click to expand...

You wrote all of this, ignoring basic math. It's not about loyalty, it's about the fact that there are only twenty thousand tickets available in the allotment and there are significantly more donors desiring tickets. Keep in mind, Miami sells around 45-50k season ticket packages per year. Guess what, even if you limited CFP tickets to season ticket holders, less than half would get tickets. Never mind the alumni/HC members(like myself) that donate yearly and because we aren't locals don't have season tickets, but attend multiple road games every year. Someone was going to get locked out, no matter what the school did.
 
simplycanes said:
There is plenty the ticket office does wrong, but everyone on this board had an equal and fair opportunity if you paid attention. So enough with the woe-is-me *****ing.

They allowed every season ticketholder, and I believe HC members, to request tickets in advance on 12/7, and not be charged unless we made the games, including the CFP final. This was a free option for anyone who received the e-mail, or just paid attention a little bit. Every person I know who made requests through that process got all the seats they asked for, ex-TAMU, for which we only got like 3,000 tickets (and you all were *****ing then, too).

Those who "didn't get the e-mail" fall into one of three categories:

- People who unsubscribed from the HC e-mail blasts because they don't care about the other 14 sports they spam us over.
- People who just flat-out missed the e-mail because they spend too much time on OnlyFans.
- People who aren't season ticket holders or HC members at all.

Sucks, but pay attention, the initial allocation opportunity was discussed all over these boards, and it was on the **** UM website, too. If your gripe is that you don't have season tickets, or aren't donating anything at all to the HC, and don't want to, well, too ******* bad. I am not sure if you noticed, but these kids are getting paid millions of dollars now. Suck it up and fork it over. "We need the dues."
Click to expand...
Exactly.

I put in for 4 tickets to the Natty the moment I got that email, especially once I noticed that it was risk free. I didn't even bother trying for the TAMU game, because I KNEW the allotment was miniscule and it was unlikely to end well. I found out the next day I was guaranteed 4 seats. I have decent status, but I'm not a Golden Cane, so I know that **** near everyone that requested tickets in December got them and in full.
 
Canedude08 said:
Exactly.

I put in for 4 tickets to the Natty the moment I got that email, especially once I noticed that it was risk free. I didn't even bother trying for the TAMU game, because I KNEW the allotment was miniscule and it was unlikely to end well. I found out the next day I was guaranteed 4 seats. I have decent status, but I'm not a Golden Cane, so I know that **** near everyone that requested tickets in December got them and in full.
Click to expand...

Two things can be true at once. Season ticket holders did have a chance early on. And as I said, I have my tickets (because I put in for them 5 weeks ago). But that doesn't mean this process was janky and ill-conceived.
 
As a side note, it is weird to me all these random porsters coming out of the woodwork to discuss the topic of ticket allocation over a month ago. The OP was specifically about how TODAY'S process was ill-conceived, lacked information, and was poorly executed. We even have people calling UM fans "illiterate" because it was a "lottery," notwithstanding none of the e-mails used the word "lottery" or even suggested the process would be (somehow, still undisclosed) randomized.

Are they friends and family, shills, or just salty contrarians?
 
No_Fly_Zone said:
As a side note, it is weird to me all these random porsters coming out of the woodwork to discuss the topic of ticket allocation over a month ago. The OP was specifically about how TODAY'S process was ill-conceived, lacked information, and was poorly executed. We even have people calling UM fans "illiterate" because it was a "lottery," notwithstanding none of the e-mails used the word "lottery" or even suggested the process would be (somehow, still undisclosed) randomized.

Are they friends and family, shills, or just salty contrarians?
Click to expand...
The fact that people are pointing out that a lot of our fans refused to read the emails sent by the University, which SPECIFICALLY STATED THAT INVENTORY FOR THE LOTTERY WAS LOW, doesn't make them a shill. That's why I said some of our fans are functionally illiterate, it was made clear by the ticket office that yesterday was a long shot for anyone to get tickets, because of the lack of remaining inventory and the insatiable demand. Anyone with a calculator could reasonably assume that there was a less than 1% chance(AT BEST) of obtaining tickets yesterday, there were few tickets(Likely less than 500), and tens of thousands of people vying for them.

Was it an optimal process? No, but it was also the last chance anyone had at obtaining tickets for face value, albeit a slim one. The funny part is that a lot of the people screaming the loudest about the process are also people that 1)Never got the email(Because they have never donated to the HC, nor had season tickets) or 2)Didn't put in for tickets in December, despite knowing about the request process, because they didn't read the actual ticket request form, which made it a risk free venture for the consumer.
 
Canedude08 said:
The fact that people are pointing out that a lot of our fans refused to read the emails sent by the University, which SPECIFICALLY STATED THAT INVENTORY FOR THE LOTTERY WAS LOW, doesn't make them a shill. That's why I said some of our fans are functionally illiterate, it was made clear by the ticket office that yesterday was a long shot for anyone to get tickets, because of the lack of remaining inventory and the insatiable demand. Anyone with a calculator could reasonably assume that there was a less than 1% chance(AT BEST) of obtaining tickets yesterday, there were few tickets(Likely less than 500), and tens of thousands of people vying for them.

Was it an optimal process? No, but it was also the last chance anyone had at obtaining tickets for face value, albeit a slim one. The funny part is that a lot of the people screaming the loudest about the process are also people that 1)Never got the email(Because they have never donated to the HC, nor had season tickets) or 2)Didn't put in for tickets in December, despite knowing about the request process, because they didn't read the actual ticket request form, which made it a risk free venture for the consumer.
Click to expand...
I found one guy that said he didn’t get approved for his ticket request that he made the day we were selected. I thought that was bizarre.
 
Advertisement
Canedude08 said:
The fact that people are pointing out that a lot of our fans refused to read the emails sent by the University, which SPECIFICALLY STATED THAT INVENTORY FOR THE LOTTERY WAS LOW, doesn't make them a shill. That's why I said some of our fans are functionally illiterate, it was made clear by the ticket office that yesterday was a long shot for anyone to get tickets, because of the lack of remaining inventory and the insatiable demand. Anyone with a calculator could reasonably assume that there was a less than 1% chance(AT BEST) of obtaining tickets yesterday, there were few tickets(Likely less than 500), and tens of thousands of people vying for them.

Was it an optimal process? No, but it was also the last chance anyone had at obtaining tickets for face value, albeit a slim one. The funny part is that a lot of the people screaming the loudest about the process are also people that 1)Never got the email(Because they have never donated to the HC, nor had season tickets) or 2)Didn't put in for tickets in December, despite knowing about the request process, because they didn't read the actual ticket request form, which made it a risk free venture for the consumer.
Click to expand...
Low inventory isn't a concrete number. Just giving a range would have tempered expectation. Likewise, turning off the countdown for the people told to try at 2 pm after they knew all the tickets were sold out might have shown a little consideration for the fans as well.
 
Canedude08 said:
Exactly.

I put in for 4 tickets to the Natty the moment I got that email, especially once I noticed that it was risk free. I didn't even bother trying for the TAMU game, because I KNEW the allotment was miniscule and it was unlikely to end well. I found out the next day I was guaranteed 4 seats. I have decent status, but I'm not a Golden Cane, so I know that **** near everyone that requested tickets in December got them and in full.
Click to expand...
The only thing I complained about was that I had no idea the first round was treated like a regular season home game so that’s why I thought the 3000 number was extremely low until I called Texas A&M and I understood
 
Canedude08 said:
The fact that people are pointing out that a lot of our fans refused to read the emails sent by the University, which SPECIFICALLY STATED THAT INVENTORY FOR THE LOTTERY WAS LOW, doesn't make them a shill. That's why I said some of our fans are functionally illiterate, it was made clear by the ticket office that yesterday was a long shot for anyone to get tickets, because of the lack of remaining inventory and the insatiable demand.
Click to expand...

Go back to the 3 e-mails (1/8, 1/9, and 1/13) since we beat Ole Miss regarding Natiinal Championship tickets. They do mention limited allotments several times, but the word "lottery" is never used, nor is there any indication of a randomized drawing. The only explanation for the process was the two tiers for 2026 and 2025 HC members/season ticket holders. The lack of explanation of the process and clumsy execution of that poorly conceived process is many people's gripe.
 
Canedude08 said:
The fact that people are pointing out that a lot of our fans refused to read the emails sent by the University, which SPECIFICALLY STATED THAT INVENTORY FOR THE LOTTERY WAS LOW, doesn't make them a shill. That's why I said some of our fans are functionally illiterate, it was made clear by the ticket office that yesterday was a long shot for anyone to get tickets, because of the lack of remaining inventory and the insatiable demand. Anyone with a calculator could reasonably assume that there was a less than 1% chance(AT BEST) of obtaining tickets yesterday, there were few tickets(Likely less than 500), and tens of thousands of people vying for them.

Was it an optimal process? No, but it was also the last chance anyone had at obtaining tickets for face value, albeit a slim one. The funny part is that a lot of the people screaming the loudest about the process are also people that 1)Never got the email(Because they have never donated to the HC, nor had season tickets) or 2)Didn't put in for tickets in December, despite knowing about the request process, because they didn't read the actual ticket request form, which made it a risk free venture for the consumer.
Click to expand...

I thought the gripe in this thread specifically was over prioritization and candidness of yesterday’s process???

I 100% agree that the university did a good job initially of sending out emails and disclosing that they had a limited supply. Also figured that their recent emails leading up to yesterdays lottery was more a money grab than anything else as it made sense that mostly no one would get tickets, but yesterday was **** in my opinion lol, just not a good look for some of the more dedicated fans who were season ticket holders or HC.
 
Back
Top