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Has nothing to do with our "incompetent staff." Stop blaming our staff for being taken in by a lying, sleazy, sneaky bad kid of low character. He was probably encouraged to do this by an equally bad father. It's like trying to blame a crime victim for the crime. Put the blame where it belongs...

Makes you wonder if this is a reflection of a certain generation of young people. Not saying all kids in his age group, but an awful lot. I didn't see this kind of disrespect for other people in other age groups, generally. Of course we didn't lavish immature teenagers with so much attention and...