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Interesting read. This is where the classic term "pivot" is applicable. We'll see what Netflix does with its current customer base before it erodes too much. Like the article said, much costlier to acquire a customer than to keep it.

Yes. Disney may have removed already existing content (that will no doubt be pirated) but netflix (and now AZ) is killing it with original content. As long as their subscriptions keep going up, I'm sure they will continue to happily invest in original content. to what end? No idea.