You may very well be right. They absolutely now do the fall Orientation at the arena.
But it's mid-year. And he's a grad student.
Maybe everyone was hungry for Bagel Emporium.
They gave Ward an escort to make sure he actually registers.
Don't you get your ID picture taken on the first floor of the Parking Garage between the baseball stadium and the basketball arena? I had mine done (as an alum) a couple of years ago.